Global Privacy Policy

PacketFabric, Inc. and each of its related entities (“PacketFabric,” “we,” “us,” or “our”) is committed to protecting the privacy of the visitors of our websites and users of our portal (collectively referred to as “Sites”). This Global Privacy Policy (“Policy”) explains how PacketFabric uses and shares information about you that is collected from the Sites. This Policy is incorporated into and made a part of the Terms and Conditions Agreement (“T&Cs”) between PacketFabric and Customer.

We may change this Policy from time to time. We encourage you to review this Policy periodically. If you have any questions, please use the methods listed in the “How to Contact Us” section below.


The Sites are intended to be used by adults and corporate entities interested in and/or using PacketFabric’s services. The Sites are not intended for children, and PacketFabric does not knowingly collect or store personal data about people under the age of eighteen.


We may collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you (“Personal Data”). Personal Data may be used or combined with other information to identify, contact, or locate you and includes information such as your name, company name, email address, address, or other Personal Data that you have provided to us.


As a user of any of our products or services available on our Sites, we collect information required to perform these services. Personal Data we collect enables us and you to operate, manage, troubleshoot, contact you as needed to manage services, and provide necessary information regarding your service with us. Personal Data we collect also enables us to invoice you for services rendered.


When you visit our Sites, the system automatically records data and information about your device each time the Sites are accessed. We use this data to improve the performance and functionality of our Sites, our interactions with visitors, or to contact you to offer services or information that you request.

We also collect and process any Personal Data that you provide in the forms on our Sites. We use this data to better communicate with you, provide requested information, or process job applications.

In particular, we have collected the following categories of Personal Data from or about individuals within the last twelve months:

First and Last Name, Telephone Number, Address, Email Address, Company Name or Business Contact Information– Respond to website inquiries
– Provide you with information, products, or services that you request from us
– Transmit business insights and email marketing
– Process job application or communicate regarding employment opportunities
– Administer background checks/clearance checks, conduct anti-corruption screening, and conduct occupational health and safety standard checks on job applicants
Date of Birth, Nationality, Citizenship, Country of Birth– Determine eligibility to work for job applicants
– Administer background checks/clearance checks, conduct anti-corruption screening, and conduct occupational health and safety standard checks on job applicants
Job Titles, Skills/Work History, Experience Training and Certification Records, References– Determine eligibility to work for job applicants
Comments and Interest(s)– Respond to website inquiries
– Information is used to provide you with information, products, or services that you request from us
Device Data– Personalize content and ads, and to analyze website traffic (for example, we may collect your IP address, the type of web browser and operating system used to access the Services, the time and duration of your visits, and information about the content and web pages you view and the features you access on the Sites)
Website Browsing Data– Analyze how users use the Sites and related analysis, research, reporting, and troubleshooting
Application Data– Analyze how users use the Sites and related analysis, research, reporting, and troubleshooting
Business-Related Data orPublicly or Commercially Available Data– PacketFabric may reference publicly available sources and information on the internet or through social networks as part of its due diligence in ensuring we provide you the most appropriate answer possible.
– PacketFabric does not store this information, nor does it use the information for any other purpose.


PacketFabric processes your Personal Data pursuant to one or more of the following legal bases, where required by applicable law:

  • Consent: an individual must give clear consent for us to process their Personal Data and then only for a specific purpose.
  • Contract: the processing is necessary for a contract that PacketFabric has with an individual, or because we have asked the individual to take specific steps before entering into a contract.
  • Legal Obligation: the processing is necessary for PacketFabric to comply with the law.
  • Vital Interests: processing is necessary to protect someone’s life.
  • Public Task: the processing is necessary for PacketFabric to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law.
  • Legitimate Interests: the processing is necessary for the purposes of the legitimate interests pursued by PacketFabric or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of Personal Data where the data subject is a child.


PacketFabric collects and uses Personal Data to manage your relationship with us and better serve you when you are using the Sites by personalizing and improving your experience. We may use or disclose the Personal Data we collect for one or more of the following purposes, including to:

  • Fulfill or meet the reason you provided the Personal Data, including to respond to inquiries on our Sites;
  • Provide you with information or services that you request from us;
  • Transmit business insights and email marketing communications based on your preferences, including event registrations;
  • Provide, support, personalize, and develop our Sites;
  • Help maintain the safety, security, and integrity of our Sites;
  • Conduct testing, research, analysis, and product development, including to develop and improve our Sites;
  • Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations;
  • Respond to situations described to you when collecting your Personal Data or as otherwise set forth in applicable law; and
  • Evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us is among the assets transferred.

PacketFabric uses, stores, retains, and otherwise processes Personal Data only for reasonable business purposes and for only as required for that business purpose or as authorized.


Pursuant to applicable law, we may share your information in the following circumstances:

  • with our subsidiaries and affiliates;
  • with affiliated and third-party service providers, such as companies that provide us technical support, data hosting, and other services;
  • with other parties when required by law or as necessary to provide or protect our services, products, and other offerings. For example, we may need to disclose information with other parties to comply with the law or respond to legal process or a request for cooperation by a government entity or law enforcement; to prevent fraud or verify and enforce compliance with the policies and terms governing our Services; and to protect the rights, property, or safety of us, or any of our respective affiliates, business partners, customers or employees;
  • in the event we sell or transfer all or a portion of a business or assets to a third party, such as in connection with a merger or in the event of a bankruptcy reorganization or liquidation; and
  • when you or your company or organization consent to or request such sharing.

The information you provide may be transferred outside your country to another country that does not have similar data protection legislation and may provide a lower level of protection for your information. By using any of the Sites or providing us with your information you consent to such transfers.

PacketFabric will not sell, trade, or rent your Personal Data to others, nor will it disclose data to third parties for direct marketing purposes or cross-context behavioral advertising.


The Sites may contain links or references to third-party owned or operated websites or online services. PacketFabric is not responsible for the collection of Personal Data or the security or privacy of such information on any such third-party websites or services. PacketFabric is further not responsible for the collection, use, or disclosure policies and practices (including the data security practices) of any other application developer, application provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Data you disclose to such other organizations through or in connection with our social media pages, any mobile websites, applications, widgets, and other mobile interactive features.


Cookies are small pieces of information sent by a website or application to a visitor’s computer. We will ask for your consent to use non-essential cookies. If you choose not to accept our cookies, we cannot guarantee that your experience on our Sites will be as fulfilling as it would be otherwise. We may also place cookies from third parties for functional and marketing purposes. The following cookies may be used:

  • Required cookies are essential to the functionality of our Sites.
  • Functional cookies track your preferences, such as your preferred language or display settings, and customize the Sites to you.
  • Performance cookies improve performance, but do not collect Personal Data.
  • Analytics cookies count page visits and traffic sources so we can measure and improve the performance of our Sites.
  • Marketing cookies collected and used by PacketFabric or our business or marketing partners deliver or improve customized marketing information to potential or existing customers.

You may prevent your Personal Data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at Google’s ability to use and share information collected by Google Analytics about your visits to the Sites are restricted by the Google Analytics Terms of Service, available at, and the Google Privacy Policy, available at To learn more about how Google collects and processes Personal Data in connection with Google Analytics, visit

Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates. We do not currently take action in response to those signals. If an industry standard on responding to such signals is established and accepted, we may reassess how to respond to those signals.


We use a variety of security measures and technologies to help protect your Personal Data from unauthorized access, use, disclosure, alteration, or destruction. The transmission to us of Personal Data via the internet, however, may not be completely secure and any transmission is at your own risk.


Under applicable law, you may have specific rights concerning your Personal Data. This section describes those potentially applicable rights and explains how you may exercise them.


You may have the right to request that we disclose certain information to you about our collection and use of your personal data over the past twelve (12) months. Once we receive your request and confirm your identity, we will disclose to you:

  • The categories of Personal Data we collected about you.
  • The categories of sources for the Personal Data we collected about you.
  • Our business or commercial purpose for collecting or selling that Personal Data.
  • The categories of third parties with whom we share that Personal Data.
  • If we sold or disclosed your Personal Data for a business purpose, two separate lists disclosing: sales, identifying the Personal Data categories that each category of recipient purchased; and disclosures for a business purpose, identifying the Personal Data categories that each category of recipient obtained.
  • The specific pieces of Personal Data we collected about you (also called a data portability request).


You may have the right to request that we delete any of your Personal Data that we collected from you and retained, subject to certain exceptions. Once we receive your request and confirm your identity, we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  • Complete the transaction for which we collected the Personal Data, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with applicable law or a legal obligation.
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Pursuant to applicable law, we will delete, or we may deidentify, Personal Data not subject to one of these exceptions from our records and will direct our service providers to take similar action.


To exercise your applicable rights to know or delete described above, please use the methods listed in the “How to Contact Us” section below. Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your Personal Data. You may only submit a request to know twice within a twelve (12) month period. Your request to know or delete must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Data; and
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Data if we cannot verify your identity or authority to make the request and confirm the Personal Data relates to you.  We will only use Personal Data provided in the request to verify the requestor’s identity or authority to make it.

Under applicable law, you may also have a right to take legal action in relation to any breach of your rights regarding the processing of the Personal Data, as well as to lodge complaints before the competent data protection authorities.

We will not discriminate against you for exercising any of your applicable privacy rights.


If you have questions regarding this Policy, or if you would like to exercise your privacy rights under this Policy, please contact us via email or mail:


Mail: PacketFabric, Inc.
Attn: Privacy Officer
9920 Jefferson Boulevard
Culver City, California 90232

Last Updated: March 28, 2024