Quickly maturing startup seeking like minded Technical Program Manager! PacketFabric has revolutionized how companies procure, deploy, and manage network connectivity with our network-as-a-service platform. The product team is a small, talented, and close knit group and we need some who has a passion for automating network interaction.

What PacketFabric Offers

  • The chance to disrupt the entrenched Internet infrastructure industry.
  • A supportive and optimistic team that likes to learn from each other.
  • A product development pipeline that’s always pushing new features and enhancing the quality of existing products.
  • The opportunity to work with many different technologies.
  • The opportunity to work with lots of open source technology.
  • A small company culture.
  • A flat reporting structure.
  • Great health, dental, and 401(k) for US residents.

What PacketFabric Doesn’t Offer

  • Lack of direction: we maintain a clear roadmap and product pipeline.
  • Pre-meetings: we don’t hold meetings to plan other meetings.
  • A commute: no hours wasted in megaregion rush hour traffic.
  • A dress code: a robe and slippers is acceptable attire any day of the week.

Description

As a well rounded technical program manager, your technical leadership will make a big impact on our business. You should have a healthy appreciation of facing a variety of diverse challenges outside of your comfort level and working under pressure. This position focuses on our cloud connectivity (Amazon AWS, Google GCP, Microsoft Azure and others) services as well as our B2B connectivity services. A typical day in the life of a Cloud and Ecosystem Technical Program Manager might include:

  • Working with a wide variety of partners across cloud, security, Internet Exchanges, and more along with internal engineering teams and stakeholders to plan technical integrations.
  • Reviewing partner APIs and creating detailed technical requirement documents, workflows, and service mockups to define the project and tasks required for new product implementation.
  • Working with software engineering to implement systems, test, and deploy systems - reviewing code and architecture as needed to ensure program goals are met.
  • Setup, training, and managing partner sandbox environments.
  • Explaining engineering analysis and recommendations to stakeholders, then flipping the script and explaining product trade offs to engineers, all the while keeping scale and long term viability in mind with trade offs for faster execution.
  • Researching additional ideas you may have to improve the platform overall and sharing with the product team.

Requirements

The candidates who will excel in this role probably have a CS degree, a solid background working with software or network engineering, a good dose of cloud knowledge, and naturally gravitate towards planning and creating amazing products.

  • Many years as a production software engineer.
  • Proficiency with Python, SQL and probably many more languages.
  • Proficiency with tools like Git, Jira, Confluence, LucidChart, Postman, and wireframing tools
  • Exceptional written and verbal communication skills, that accompany excellent organizational skills.
  • Working knowledge layer 3 network protocols (BGP, IP, TCP, etc) and network concepts such as (transit, peering, etc)
  • A never ending drive to solve complex problems and move projects to completion.
  • Experience creating key performance metrics, and financial business intelligence to enable decisions throughout the company.
  • The mindset to automate everything, all the time.
  • Never afraid to question notions or beliefs of how things should be done.
Preferred Experience
  • Experience with a wide variety of hybrid cloud environments.
  • Practical work experience deploying products with one or more of the major cloud consoles
  • Experience with software engineering in large distributed systems, or large scale infrastructure providers.
  • Experience as a production network engineer in a large layer 3 network.
  • Experience with one or more of the major cloud providers performing API integrations and/or deployment automation of compute, security, and network configuration.